Roniva Help (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services, including Travel Arrangements, Data Scheduling, Email Management, and Social Media Management.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and any other details necessary to deliver our services.

  • Usage Information: Data on how you interact with our website, including IP address, browser type, and pages visited.

  • Communication Information: Information provided when contacting us via email, phone, or other channels.

2. How We Use Your Information

Your information is used to:

  • Deliver and manage the services you request.

  • Communicate with you regarding service updates, inquiries, and support.

  • Process payments and send billing information.

  • Improve our services and website functionality.

  • Send marketing or promotional communications (if you opt-in).

3. Sharing of Information

We do not sell or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, travel service partners).

  • Legal Compliance: When required by law or to protect our legal rights.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is completely secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections to your data if inaccurate or incomplete.

  • Request deletion of your data, subject to legal or contractual obligations.

7. Opt-Out Instructions

If you no longer wish to receive promotional or marketing communications from Roniva Help, you can opt out at any time by:

  • Clicking the “Unsubscribe” link in our email communications, or

  • Contacting us directly with the subject line “Opt-Out Request.”

Please note that opting out of marketing emails does not affect important transactional or service-related communications.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.